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Bet-at-Home Bookmaker Review

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Given its lack of name recognition in the UK you might be surprised to learn that bet-at-home.com was formed in 1999. Just because it’s not one of the better known bookies on British soil doesn’t mean that it’s not worthy of your attention, however. This is very much a European facing bookmaker with over four million customers using its services.

They are aiming to become one of the leading bookmakers in all of Europe so don’t be surprised if you begin to hear more and more from them in the coming months and years. The sportsbook was part of the bet-at-home.com service pretty much from the get go, with live betting introduced back in 2009. They continue to improve and this is a bookie worth keeping an eye on.

Welcome Offer - £10 Matched Bet Bonus

Welcome offer for new customers only. 18+. Terms & Conditions Apply.

bet-at-home.com are offering new customers a £10 bonus if you join the site and bet £10+.  This is exclusive to us and you can only claim this through this site.

How To Claim

Register and verify your account (see verification below), deposit and bet through at least £10 (can be one or several bets as long as total is £10+).  Within around 48 hours you will then recieve a £10 bonus voucher code by email.  On occassion this may take longer such as over the weekend or holiday peroids but you should get your £10 free bonus within a few days.

What Deposit Methods Are Valid For The Bonus?

You can deposit money into your account however you wish, with credit and debit cards being the most common form of deposit.

How The Bonus Works

Once you've got your bonus code head over to the 'redeem bonus' or 'redeem voucher' section within your account (see image below).  Enter the bonus code that will have been emailed to you and get £10 instantly in your account.  The bonus must be turned over three times (which is very low) within 180 days (which is very long) on anything with odds of 1/2 (1.50) or more.

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Desktop Site

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I’ll be honest, the bet-at-home.com website is basic. I don’t know for sure, obviously, but it looks as if it’s aimed at a European market so it forgoes any of the bells and whistles that you might be used to from sites that are targeting a UK audience. The colour scheme is grey and blue with a bit of green chucked in for good measure. On the home screen you’ll see links to their sportsbook, casino and virtual sports, with the sportsbook the thing I’m most interested in.

There aren’t loads of sports covered by bet-at-home.com but the ones that the do offer are listed on the lefthand side of the sportsbook homepage. Underneath them you’ll find quick links to last minute bets as well as to bets worth looking at over the next couple of days. The main body of the page is taken up by news, live betting and selected highlights. It’s not the greatest website you’ll ever use but it’s functional and it’s quick to respond to request, which isn’t bad all things considered.

Mobile App

There is a bet-at-home.com app, but it’s not for betting with. Instead it lists all live sports taking place near to where you live. Not exactly what we’re after. I suppose it’s not really a surprise that a company which is literally named after the idea of betting in your home doesn’t have an app to help you bet on the move. The mobile site, meanwhile, is actually alright. It’s essentially a condensed version of the desktop site and it works quite well because of that.

The colours scheme of grey, blue and green remains but it looks a bit less dull on a smaller screen. The quick links to the sportsbook, casino and so on remain at the top of the homepage, with other information available via a menu. Clicking on ‘Sports’ will take you to a page with live bets offered above the various on-going competitions you might want to bet on. These have a European slant, so you’ll see the Champions League above the Premier League, for example. Much like the main site it’s responsive to requests and best described as ‘functional’.

Live Betting

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The thing about a functional site is that you don’t need to wade your way though bells and whistles to get to the information that you need. Consequently the live betting interface is actually quite good, cutting out the nonsense to simply tell you what you can bet on and what the odds are. If any of the sports covered by bet-at-home.com are taking place live then you’ll be able to bet on them.

Live Streaming

There’s no live streaming as such, but if you have a look at the calendar view of what’s coming up you’ll see a little TV icon. That’s to tell you what European TV channels you can watch certain events on.

Markets and Odds

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bet-at-home.com isn’t a site where you’ll be blown away by the depth of the market but they do cover lots of different sports, even ones you may not be able to find covered by rival bookies. At the time of writing there are just over a thousand football bets you can place. Tennis, ice hockey and winter sports are all offered, with the major omissions being the likes of rugby, horse racing and greyhounds.  The bookie is one of the best for betting on virtual sports too.

The bet-at-home.com odds are decent, especially for European focuses sports. I always recommend you have a couple of bookies that you check out when you’re going to place a bet so it’s worth having a looking to see what they offer, but you’re unlikely to find them regularly near the top of a comparison chart any time soon.

Banking

Whichever deposit method you choose the minimum amount you can pay in is £10, with the exception of PaySafeCard that has a minimum of £5. There’s a 2% handling fee to be paid on deposits made with Visa, MasterCard and Diners Club. Skrill, Neteller, PaySafeCard and bank transfer deposits are all fee free.

Other Products

There is a casino section to the website that boasts plenty of interesting looking games. There’s a also a live casino within it, meaning you can interact with real croupiers. For those who like the bet on the horses you might be interested in their virtual sports section.

About Bet at Home

bet at homebet-at-home.com was formed by Jochen Dickinger and Franz Ömer in 1999. They have offices in Germany, Gibraltar, Austria and Malta and they’ve had a licence to operate in the UK since 2014. A year later they also gained the right to operate in Ireland and since 2009 they’ve been a member of the BetClic Everest S.A.S. Group. They are well-known in Eastern Europe, particularly in German speaking countries and you can bet on their products in fifteen different languages.

The website has been online since 2000 but has undergone numerous re-designs over the years, most notably in 2005 when the new casino was launched. Owned by the parent company bet-at-home.com Entertainment GmbH, bet-at-home.com has its headquarters in Düsseldorf. They are best known in Germany through their sponsorship of Bundesliga clubs such as Hertha Berlin and Schalke 04.

Pros

I actually quite like the no-nonsense approach of their live betting interface. Too often bookies try to give you too much information and it can be confusing to figure out what exactly you can bet on. The site works well on a mobile browser, too.  This is also a good bookie if you travel a lot in central Europe and you want to be able to bet.

Cons

The main site is nothing more than ‘functional’ and although I don’t mind that some people might find it boring. The fact that there is no mobile app is a little disappointing in this day and age. Given that they want to break into the UK market I think better odds, more markets and some interesting promotions are key as they move forward.

License & Contact Details

Given that bet-at-home.com is a company with a focus on Europe it’s not really a surprise that you can speak to their customer service team in English, Polish or German. Live chat is available 24/7 and I’ve always been impressed with how quickly you can get hold of someone. Their staff are, much like the rest of the site, functional in their duty to help with your query. Don’t expect them to be overly friendly but do expect the job to get done. You can speak to them on the phone if live chat isn’t your bag.

bet-at-home.com have Facebook and Twitter accounts, though the latter is mainly used sporadically to tell you about football games that are coming up that you might want to bet on. Their Facebook account is the same and there is little if any interaction between them and their customers on that front.

As far as I’m concerned the most important thing about them is the fact that they’re licensed by the UK Gambling Commission. Their license number is 39091 and that means that your money is safe with them. For their British operations they have a registered office in Malta and the address for that is as follows: Portomaso Business Tower, Level 12, STJ 4011, St. Julian's, Malta.